MagRabbit offers consultation services to help identify the painpoints and provide viable solutions for Salesforce Integration Implementation. Since the Salesforce platform is a cloud-based SaaS (Software as a Service). A client does not need to install any hardware or software for the application as it will be accessible via the Internet on any latest browsers (Google Chrome, Firefox, or Safari).
A new Salesforce Implementation is composed of 4 delivery phases: Define, Design, Execute, and Support.
DEFINE PHASE
The most crucial component of a successful project is a clear definition of business requirements and project objectives. We believe that before a solution is defined, all parties involved should have a clear understanding and agree upon of the project requirements, the existing tools and data, the required integration points, data migration needs, security considerations, and overall project success criteria/measurements.
During this Define Phase, MagRabbit will conduct discovery sessions to understand the needs of the client. We will review all existing reports, spreadsheets, business processes, and tools.
DESIGN PHASE
During the Design Phase, we will start building the requirements in a Salesforce sandbox. A regular demo will be conducted every 1-2 weeks. Key members of a client’s project team will have access to the sandbox to test and start learning the new system as the solution is being built. At the end of this phase, a client will sign off on the Design Document to ensure consensus in the solution design.
EXECUTE PHASE
During the Execute Phase, we will conduct UAT (User Acceptance Testing) and make modifications based on feedbacks from UAT. The production environment will be set up and all data import will be performed. Final integrations with live systems are finalized. After UAT is completed and all bugs are fixed, the application will be deployed to the production environment.
SUPPORT PHASE
During the Support Phase, we will provide support and maintenance services for the application.
